All fees are subject to change without notice. All prices will be confirmed on booking but were last verified on the 24th of July 2016.
A note about the repair process at MacMedic and how it differs from service in an Apple Store.
MacMedic supplies iPhone repairs using Apple original parts and via Apple’s repair centre. Unlike Apple Stores, we are unable to offer same day repair to screens or on the spot replacement units. If you are seeking same day service for screens or on the spot replacement, please make a booking with an Apple Store.
The process at Apple Service Providers is different, however in many cases is faster than waiting for an appointment at a store. All screen and whole unit repairs take 3 to 4 business days (Business days are Monday to Friday only). Like Apple, we are unable to recover data from phones they are damaged or where the passcode or pin has been lost.
All iPhones require their data to be backed up in advance to your computer, Apple and MacMedic take no responsibility for data loss.
All Glass/LCD/Screen and WHOLE UNIT replacements will lead to your information being wiped from your device.
Ensure that Find My iPhone is disabled at or before entering our store. We can not book in any phone for service if find my iPhone is enable. This can be disabled directly on your device in Settings -> iCloud -> Disable Find my iPhone. Alternatively if your phone is malfunctioning or the screen is damaged/dangerous, backup your phone ASAP, switch the unit into flight mode, wait a few minutes then navigate to at www.icloud.com from a computer. Once at iCloud.com, navigate to the Find my iPhone area, and on the list of your devices, choose the X in a circle next to the device in the list. This will remove it from the account.
Whole Unit/Liquid damage
Be advised, some other parts likes cameras, speakers, etc can be replaced in our store same day. Please call to discuss specific pricing of these items.
MacMedic staff are unable to assist clients to/from their vehicles with equipment due to Work Cover and Occupational Health & Safety reasons. We thank you for your understanding.